CITY JUNK ENTERPRISE LIMITED WARRANTY

City Junk Enterprise provides a limited warranty for selected products sold through our company. This warranty ensures that our products are free from major functional defects under normal usage conditions within the specified warranty period.

Warranty coverage varies depending on the product category and whether the item is sold as new or used.

Warranty Coverage

Our warranty covers the following situations:

• Missing parts discovered during delivery or installation
• Manufacturing defects affecting the normal use of the product
• Structural or functional failure under normal office usage
• Product not matching the agreed specification at the time of delivery

For applicable products, warranty may cover the following components:

• Chair gas lift
• Chair mechanism
• Chair base and wheels
• Armrests and frame
• Structural parts of desks or cabinets

Replacement parts or repair service will be provided where applicable.

Warranty Period

Warranty period may vary depending on the product category.

Typical coverage includes:

New Office Furniture
• 6 – 36 months limited warranty depending on the product type and manufacturer specifications.

Used / Reconditioned Furniture
• Limited functional warranty upon delivery or short-term warranty where applicable

Specific warranty period will be stated in the quotation or invoice provided to the customer.

What Is Not Covered

This warranty does not cover:

• Normal wear and tear from daily usage
• Scratches, dents, stains, or cosmetic damages
• Damage caused by misuse, improper handling, or accidents
• Damage caused during self-transport or third-party handling
• Unauthorized modification or repair
• Improper installation or assembly by third parties
• Natural disasters or external environmental factors

Warranty Claim Procedure

If a product has a defect within the warranty period, customers may contact our team with the following information:

• Invoice or purchase reference
• Product description
• Photos or videos of the issue

Our team will evaluate the issue and determine the appropriate solution which may include:

• Repair
• Replacement parts
• Product replacement (subject to availability)

Limitation

City Junk Enterprise reserves the right to repair or replace defective components at our discretion. Warranty coverage applies only to the original purchaser and is non-transferable.

Warranty Support

For warranty claims or assistance, please contact:

City Junk Enterprise
📧 cityjunkenterprise@gmail.com
📞 +6013-225 8800

Our team will assist you as soon as possible.

**Used furniture may show minor cosmetic imperfections due to previous usage but will remain fully functional.